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100% satisfaction Guarantee on our fun casino parties.

You will be making a good choice booking your party with Big Deal Entertainments, as we consider our selves market leaders in this field and we want you to enjoy our service that we are very proud to offer. ‘Our Passion is your Party’, I look forward to your booking enquiry.

We are so confident with or fun casino packages we offer and we want you to be able to book with total confidence. We offer a 100% satisfaction guarantee refund policy, provided you follow our simple steps ‘how to host a casino party’. If you or your guests are dissatisfied with your casino night or you feel it was a total disaster we will refund you your money 100%. Please see terms and conditions of refund below.

Terms and conditions of refund.

If it is construed as being our fault that the casino party failed we will refund your money totally. If the reasons are considered as being beyond our control then the guarantee will be invalidated.

All you need to do is ensure you follow our simple steps to guarantee a great casino party.

• Step1: Make sure the fun money is distributed to your guest early in the evening and they are aware of the prize. We are happy to post fun money to you in advance.
• Step 2: Ensure that the timing of your event is correct to maximise playing time and there is adequate space and lighting. We can bring lighting with us if required but we can not bring space. We are happy to offer advice on this.
• Step 3: Offer a prize and let your guests know what it is. This creates a competitive mood and encourages guests to play, not that they always need it.
• Step4: Make sure we have early access to the venue so we can set up tables in plenty of time. Generally we can set up three table in less than half an hour. Our normal policy is to set up one hour before play commences. We allow plenty of time for travel but traffic can cause problems but we do try and allow for this. We cannot offer time guarantee on all parties especially in central London.
• Step 5: Enjoy the evening and your guest will also.

  Click here to fill in our enquiry form and we will contact you shortly, alternatively call us on 01903 871 221.

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